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Polseguera

Help Page

 

We have rewritten Polse.com from scratch. However, the second part is still pending, that is, the one for registered users.

You do not need to register to send cards. However, registered users will have more control over their postcards.

If you find anything that does not work or do not understand, or wish to make a suggestion, do not hesitate to write. We are open to suggestions.

Please note that this website is only for fun, and that you should never include sensitive information in your postcards. Notice too that we do not track you. Once a postcard is deleted, all the information we have about you (names, email addresses, uploaded images) is gone. Moreover, the sender may remove his or her postcard before it expires, when he or she wishes.

Please note that Microsoft's email service (Hotmail/Live/Msn/Outlook) cannot be used because it is very prone to blacklist a web server for no apparent reason. Those users will have to register. They will have to use our online contact form to write to us, and make a one-time payment of five euros through Paypal.

 

And now the FAQ's:

1. How long are the postcards kept?

2. When is a postcard submitted?

3. I would like to advertise here. Is it possible?

4. When I print my postcard, the background is not shown. Why?

5. I cannot send postcards. I get an error.

6. When I pick up my postcard, I get a message that says that it cannot be found.

7. A recipient has not received your postcard.

8. Will it be free to sign up?

9. Someone is sending you unwanted postcards.

10. Can I send postcards at a later date?

11. Can I send my own cards?

12. How many types of subscriptions will there be?

 

1. How long are the postcards kept?
    They are kept for three months. After that period of time, they are erased automatically. Uploaded images are destroyed too. (Top of the page)

2. When is a postcard submitted?
    First, the sender creates the postcard, which it is saved, but not submitted. He or she receives an email message with the instructions. Once he or she activates it, each recipient is sent an email message to pick it up. Please note that this does not appy to registered users. See also question 12. (Top of the page)

3. I would like to advertise here. Is it possible?
    Yes, it is. Please write to us. (Top of the page)

4. When I print my postcard, the background is not printed. Why?
    Backgrounds consume a lot of ink, which is why some browsers may not print it by default. There ought to be a configuration option to make this possible. (Top of the page)

5. I cannot send postcards. I get an error.
    Please make sure that you have filled in all the required fields. If the problem persists, write to us. (Top of the page)

6. When I pick up my postcard, I get a message that says that it cannot be found.
    The card may not have been activated, may have expired or the sender may have deleted it. If you feel this is an error, write to us. (Top of the page)

7. A recipient has not received your postcard.
    When the sender views his or her postcard, all the addressees' passwords are shown. The recipient only needs the password and his or her email address to pick it up. See also question 12. (Top of the page)

8. Will it be free to sign up?
    Yes, it will. However, there will be some paid options. See also question 12. (Top of the page)

9. Someone is sending you unwanted postcards.
    Please write to us. Registered users will have the option to block senders so as not to receive cards from them. (Top of the page)

10. Can I send postcards at a later date?
    Registered users will be allowed to send postcards at a later date. See question 12 for more details. (Top of the page)

11. Can I send my own cards?
    Yes, you can. Click here to upload it and follow the steps. (Top of the page)

12. How many types of subscriptions will there be?

    There will be three types: basic (free), normal (one-time payment of five euros) and advanced (ten euros a year). Please write to us if you are interested in normal or advanced registration. See below for further details:

 

    Basic registration or subscription includes the following: (not yet available)

    •The postcards are activated and sent automatically, that is, without entering any validation code.

    •You have access to all the postcards you have sent from your user's account.

    •Your postcards will be erased in three months, but you may remove them at any time.

    •You may also delete your account when you wish.

    •You may block senders so that you will not receive any cards from them, even though they are not registered.

    •When someone sends you a postcard, it will be added to your account immediately, that is, you will not receive an email message to pick it up.

    •You will know who has read your postcards, and have the passwords of the recipients who are not subscribed in case you need them. If someone does not receive the email message to pick it up, you will only need to send him or her his or her password.

    •You may send postcards to other subscribers.

 

    Normal registration includes the following: (not yet available)

    •All the options listed in basic registration.

    •You may keep postcards for a year, instead of three months, which will allow you to send postcards to be picked up at a later date (up to nine months after the submission date).

 

    Advanced registration includes the following: (not yet available)

    •All the options listed in basic and normal registration.

    •You can create an address book, and send postcards to all the members of your address book in one go.

    •You can upload larger image files (up to 3 megabytes). They will not be deleted until the card is removed.

    •You can keep postcards for two years, which allows you to send postcards to be picked up when you wish.

    •If you need to keep a postcard for over two years, you will be allowed to modify the expiry date, that is, you can make it expire in two years again whenever you like.

    •You are allowed to downgrade your account to normal registration at any time, and keep the cards already sent.

    (Top of the page)

 

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